Conditions for  HI-TOP CAMPER Rental
EXMOUTH CAMPER HIRE - EXMOUTH - WESTERN AUSTRALIA
Valid from July 2020
 ABN : 80694891425 - Certificate of Exemption # MH 352

Summary of Rental Conditions
Exmouth Camper Hire is a privately owned and operated business in the Exmouth/Ningaloo area, operating since May 2006.
Owners, Scott and Emma Diffen, maintain, clean and arrange each Camper Van.
We pride ourselves in an immaculate product, organised service and one on one customer service.
This document contains a brief summary of our rental conditions. 
Rates quoted are in Australian dollars.

Rental Charges
Rentals are charged at a nightly rate per calendar day.

Hire Minimum 
Camper Vans have a minimum hire period of 4 nights.

Hi-Top Camper Van licensed seating
Camper Vans are licensed for either 2 – 3 persons.
Height/seating restrictions apply for 3rd pax, please enquire.

Inclusive Rate from 1st Dec 2019 - 30 Nov 2020
$1095 for first 4 nights
$165/night there after
$75 per extra pax (one extra only, child only as height/seating restrictions apply)
$5000 Bond (pre approved though our onsite merchant via a visa or master credit card then held for up to 14 days after drop off)
20% deposit on confirmation of dates.

Inclusive Rate from 1st Dec 2020 - 30 Nov 2021
$1150 for first 4 nights
$175/night there after
$75 per extra pax (one extra only, child only as height/seating restrictions apply)
$5000 Bond (pre approved though our onsite merchant via a visa or master credit card then held for up to 14 days after drop off)
20% deposit on confirmation of dates.

This Rate includes: 150km/night, all free inclusions (linen packs, kitchen kit, snorkeling sets, camp chairs, camp table, extra outdoor cooker, etc), 10% GST, pre- hire cleaning fees, email interaction, extra driver fees, local information maps and complementary vehicle consultation.

Driving Restrictions 
Any unsealed road/access over 3 kms long.
No driving out of town limits after 5pm (when the speed limits exceeds 80kms per hour)
No driving between sunset and sunrise.

One Way Hires
Exmouth pick up - Perth drop off (most popular)
Exmouth pick up - Geraldton drop off
Exmouth pick up - Denham drop off
Exmouth pick up - Broome drop off.
One way fee depends on drop off destination (fee from $1200, depending on notice when customer booked, domestic flight fares and current fuel costings)
The drop off location is at Burns beach caravan park, north of the city, by 6pm on the day.

Deposits Paid 
No Camper hire is secure with out a 20% deposit.
Direct deposit or international bank transfer.
Balance of the Camper Van hire is to be paid upon pick up.

Extra charges
For any Excess kms
One way drop off
If any of the the Camper Van rules are breached. 
To replace any missing or broken item off Camper inventory.
Posting items back to customer if left after hire.
Camper pick up on a Saturday (After 1pm), Sunday or Public Holiday incurs a $50 fee.
Camper drop off on a Saturday (After 1pm), Sunday or Public Holiday incurs a $35 fee.
Cleaning charges can be implemented if Camper is not up to standard upon returning.
Extra charge of $250 implemented for recovery of keys.
Vehicle recovery charge depends on location.
Windscreen chip repairs - $90 per chip.
Credit Card surcharge will apply on any repair costings, cleaning fees or key recovery unless a direct deposit is an alternative. Card charge depends on the type of card used.

Windscreen chips/cracks & Tyre damages/blowouts :The customer does have to pay for any damage to the front windscreen, rear window & side windows such as chips, cracks and stars along with any tyre damage done during their hire. 
Any damaged tyre needs to be replaced with the identical brand. 
- If an alternative tyre is purchased so you can continue your hire an exchange will need to be done upon arriving back to Exmouth to our brand used.

Pick up and drop off times 
ECH does operate around the Qantas flight schedule, however in case of a back to back booking on the same day, the hirer is required to return the Camper to our depot by 10am & pick up at 2pm.
Customers will be advised in advance if a back to back booking is to occur.

Depot
Exmouth Camper Hire has one depot located at 16 Nimitz Street, Exmouth, Western Australia.
ECH is closed Christmas Day, Boxing Day & New Years Day.
Otherwise we are open by appointment seven days a week.
Other closes will be detailed on our web site OR Facebook page.

Office Hours 
Monday to Friday : 9am – 5pm
Saturday : 9am – 1pm
Sunday : Closed, unless appointment is arranged.
Public Holidays : Closed, unless appointment is arranged.
Other closes will be detailed on our web site OR Facebook page.

Kilometres
Rates include 150km/night and 35 cents/km thereafter

Administration Fees / Taxes
Our rates include 10% GST.
There are no administration fees.

Credit Cards
ECH accepts Visa and Master Credit Cards.

Eftpos 
ECH accepts eftpos.

Cash 
ECH accepts cash.

Bonds
The Bond amount is pre approved though our onsite merchant facility via a visa or master credit card then held for up to 14 days after drop off. 
An email notification will let the customer know once the Bond amount has been credited - all gone well.
Customers will be notified of any deductions taken from this via email.
For security purposes, only a credit card can be used to provide a Bond. 
The credit card holder must be present and able to sign for the Bond upon vehicle collection. 
The credit card holder is jointly and severally liable for any damage to the vehicle.

Full Responsibility
Damage caused while driving between sunset and sunrise outside of any town limits.
Damage caused to the Vehicle in any way by part or total water submersion (ie, flood waters) or contact with salt water.
At all times the renter is responsible for Damage caused where the terms of Rental Contract have been breached.
Damage caused by negligence.
If customer is deemed by local authorities to have been careless, negligent or wilful in failing to abide by the local road rules, resulting in damage to the hired vehicle or third party vehicle/property.
Loss of keys which have become lost, stolen, or retrieval of keys which have been locked in the vehicle.
Camper is not to be driven on any unsealed road or access over 3kms.
Damage caused to tyres due to incorrect pressure.
Damage caused to the Vehicle by the renter’s wilful miss conduct.
Damage caused to the Vehicle when using the Vehicle in contravention of any legislation or regulation controlling vehicular traffic.
Damage or loss caused to any personal belongings.
Damage caused due to use of incorrect or contaminated fuel.
Damage caused due to use of incorrect or contaminated water in tank.
- if driving on beach sand below any ocean high tide mark.

Repairs 
Minor repairs to Camper caused by the renter are charged at $80 per hour, plus the purchase of equipment required. 
This includes GST and will be deducted from the hirer’s bond once completed.

Driver’s License and Minimum Age
A current readable motor vehicle driver’s license is required. 
Foreign licenses in Western Australia need to be in English or an international permit is required.
The original driver’s license must be shown at time of pick-up when the driver is present.
Drivers must be 25+ years of age.

Insurance Excess
Drivers 25+ years : $5000
Insurance is void if :
- if driven at night, out of town limits.
- if driving on beach sand below the high tide mark.
- Is driven through any Flood Waters OR flowing creek crossings.
- If driven through any salt water.

ECH does not offer any insurance reductions.
We advise each customer to look into their own Travel Insurance to cover the excess amount.

Camper Inclusions 
Each vehicle is supplied with free inclusions to fully cater for 2 pax.
With every extra pax, charges apply, please read start of document.
Please refer to www.exmouthcamperhire.com.au for a full inventory.

Handovers
On pick up of the vehicle we will provide a complimentary vehicle consultation. 
This includes a full explanation of the interior and exterior features as well as driving tips. 
A local Information pack with maps will also be explained.

Baby Seats 
1 x Child seat is permitted in our Hi-Top Camper Van.
Please contact ECH for further details on WA Child restraints for this Camper Van.

Important
We reserve the right to refuse any rental at our discretion.

Animals
NO animals are permitted in our vehicles.

Smoking
Smoking is NOT allowed in our vehicles.

Hire Cancellation, Refunds and Alterations.
Please note this includes Cancellations due to COVID-19 Travel restrictions.
Cancellations under 60 days prior to pick up, ECH will retain 100% of the deposit.
Cancellations 60+ days prior to pick up - 50% of the deposit will be refunded.
If cancelled on the day of pick up or no show, customer is liable for balance due of hire.
Alterations; cancelled nights will be subject to the above conditions.
Changes to hire dates are subject to availability.

Property Damage/Write off
If you the hirer has an accident OR writes off the vehicle while driving at night, by driving through any body of water, ie, flood waters, by driving on sand below the high tide mark or by any illegal acts (drink driving, speeding, breaking any Australian road regulations), the hirer is liable for market value replacement, replacement of all contents inside the Camper Van along with costs of any lost hires due to replacement/repairs.
This also applies to damage to solar panels & awning.

Rates/Terms/Conditions
Are subject to change without notice.

SPECIAL NOTES 
ECH can not control the weather, closed roads or delayed flights. 
We advise all customers to look into appropriate travel insurance.
Please also ask for ECH Standard Operating Procedure during Cyclone season.

Important
We reserve the right to refuse or discontinue any rental at our discretion – especially if you are seen with 4 or more pax in Camper Van as there are only 3 SEAT BELT RESTRAINTS.